Privacy Policy
Effective Date: May 12, 2026
Welcome to Rapha Functional Wellness (“Company,” “we,” “our,” or “us”).
Rapha Functional Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, purchase services, complete forms, schedule appointments, participate in programs, subscribe to emails or SMS communications, or otherwise interact with our business.
By using this website or our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Mailing address
Billing information
Appointment details
Health information voluntarily provided by you
Demographic information
Device and browser information
IP address
Website activity and analytics data
Information may be collected when you:
Complete forms on our website
Schedule appointments
Purchase products or services
Subscribe to newsletters or SMS communications
Download resources or free guides
Register for webinars or events
Participate in programs or memberships
Contact us through email, phone, SMS, or social media
2. Health Information
As a wellness and functional medicine practice, you may voluntarily provide health-related information through intake forms, appointments, educational programs, or communications with our team.
This information is used solely for providing services, education, wellness support, customer service, scheduling, and business operations.
While we take reasonable precautions to protect your information, electronic communications may not always be fully secure.
3. How We Use Your Information
We may use your information to:
Schedule and manage appointments
Provide wellness services and educational materials
Deliver customer support
Process payments
Send appointment reminders
Communicate regarding programs, services, and events
Send newsletters and educational content
Send SMS communications
Improve website functionality and user experience
Analyze website traffic and marketing performance
Comply with legal obligations
4. SMS Communications
By providing your phone number and opting into SMS communications, you consent to receive text messages from Rapha Functional Wellness, including:
Appointment reminders
Wellness updates
Educational content
Webinar reminders
Customer support communications
Program updates
Promotional and marketing messages
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS communications is not a condition of purchase.
5. Data Sharing & SMS Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers necessary to operate our business, including:
Scheduling platforms
Payment processors
Electronic medical record systems
Telehealth platforms
Email marketing providers
SMS communication providers
Analytics and website hosting providers
Customer support systems
These providers only receive information necessary to perform services on our behalf.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality and user experience.
These technologies may collect information regarding:
Browser type
Device information
Website usage patterns
Pages visited
Referral sources
Time spent on pages
We may use third-party analytics and advertising tools including:
Google Analytics
Meta/Facebook Pixel
Advertising and remarketing platforms
You may disable cookies through your browser settings.
7. Payment Processing
Payments may be processed through secure third-party payment processors such as Stripe or other financial service providers.
We do not store complete payment card information on our servers.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your information against unauthorized access, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of third-party websites.
10. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Unsubscribe from email marketing
Opt out of SMS communications
Request deletion of information where legally permitted
To make a request, contact us using the information below.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13 without parental involvement.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website or services after changes constitutes acceptance of the revised policy.
13. Contact Information
Rapha Functional Wellness
raphafunctionalwellness.com
Email: [email protected]